Contract Bereavement, Chaplaincy & Volunteer Compliance Support
The Shepherd’s Compass BCV Model™ supports healthcare and hospice organizations through three core areas: Bereavement, Chaplaincy, and Volunteer services. This model is designed to help agencies strengthen documentation, family support, IDT collaboration, and survey readiness.
BCV Model Contract Services
The Shepherd’s Compass BCV Model™ (Bereavement, Chaplaincy, Volunteer) provides healthcare organizations with a comprehensive, compliance-driven solution to meet spiritual care and bereavement standards without the burden of full-time staffing. Our contract services are designed to be survey-ready, aligning with CHAP, Joint Commission, and CMS requirements while delivering compassionate, structured support to patients and families. From 13-month bereavement follow-up programs to IDT participation, risk stratification, documentation, and volunteer coordination, we ensure your organization operates with excellence, efficiency, and full regulatory confidence.
Speaking Engagements
Michelle L. Franklin delivers impactful speaking engagements and trainings that equip caregivers, healthcare teams, and leaders with practical tools, renewed purpose, and emotional resilience. Specializing in topics such as caregiver support, self-care, dementia care, and building meaningful patient connections, each session is designed to be both transformational and actionable. Whether for hospitals, conferences, churches, or corporate settings, her presentations inspire, educate, and empower attendees to elevate the standard of care while sustaining their own well-being.
Partnerships with Facilities
The Shepherd’s Compass builds strategic partnerships with assisted living communities, nursing homes, and healthcare facilities to enhance resident care and support family transitions. Through our placement services and caregiver support model, we help facilities receive pre-qualified referrals, improve occupancy, and provide added value to families during critical decision-making moments. Our collaborative approach ensures facilities are not only supported operationally but also positioned as trusted environments where compassionate care, dignity, and smooth transitions remain the priority
Compliance
Our BCV Model™ is designed to support organizations preparing for CMS, CHAP, Joint Commission, and internal quality reviews. The Joint Commission’s home care accreditation resources emphasize quality, safety, and organizational readiness in home care settings.
